Privacy Policy

This Privacy Policy explains how TopNam Academy LLC ("TopNam Academy," "we," "us," or "our") collects, uses, shares, and protects personal information when you use QamiAI, QA AutoTest Hub, the AI AutoTest Live Workshop, and related pages, forms, and communications (together, the "Services").

1. Information We Collect

• Account and contact information: your name, email address, login details, and other information you submit through forms, checkout, support, or workshop qualification flows.
• Purchase and enrollment information: records of purchases, subscriptions, refunds, workshop registration, attendance, and related transaction history.
• Learning and AI interaction data: prompts, responses, quiz results, progress, or other content you submit while using the Services.
• Payment information: payments are processed by third-party providers such as Stripe. We do not store full card numbers on our servers.
• Usage and device data: IP address, browser, device type, pages viewed, timestamps, referrers, cookies, and analytics data collected automatically when you use the Services.

2. How We Use Your Information

• Provide and maintain the Services, including workshop enrollment, scheduling, reminders, attendance management, and customer support.
• Process payments, refunds, receipts, and account administration.
• Improve product quality, content, AI performance, and workshop operations.
• Send service messages, workshop logistics, updates, and optional marketing communications when allowed by law.
• Prevent fraud, abuse, security incidents, and violations of our Terms.
• Comply with legal obligations and enforce our agreements.

3. Information Sharing

We do not sell your personal information for money. We may share personal information only as needed to run the Services and meet legal obligations.

• Service providers: hosting, authentication, analytics, scheduling, video meeting, payment, email, support, and infrastructure vendors that process data on our behalf.
• Business transfers: if our business is sold, merged, or reorganized, personal information may transfer as part of that transaction.
• Legal compliance: when required by law, legal process, or to protect rights, safety, or security.
• With your consent: when you ask us to share information or clearly authorize us to do so.

4. Data Security

We use reasonable technical and organizational safeguards to protect personal information, including access controls, encrypted transport, and vendor security controls. No system is perfectly secure, and we cannot guarantee absolute security.

5. Data Retention

We retain personal information only for as long as needed to provide the Services, maintain business records, resolve disputes, enforce agreements, and comply with law. Retention periods may vary by data type, including account records, workshop attendance records, communications, and transaction history.

6. Your Rights

Depending on where you live, you may have rights to access, correct, delete, or limit certain uses of your personal information. You may also opt out of marketing communications and request privacy help by emailing `support@qamiai.com`.

• Access your personal information.
• Correct inaccurate information.
• Request deletion of eligible data.
• Opt out of marketing communications.

7. Cookies and Tracking

We use cookies and similar technologies for authentication, preferences, analytics, and advertising measurement. You can manage cookies through your browser settings and available consent tools.

8. Third-Party Services

The Services may rely on third-party providers such as payment, analytics, scheduling, meeting, hosting, and authentication tools. Their handling of data is governed by their own terms and privacy policies.

9. Children's Privacy

The Services are intended for adults and are not directed to children under 18. We do not knowingly collect personal information from children under 18.

10. International Transfers and Policy Changes

We are based in the United States, and your information may be transferred to and processed in the United States or other countries where our vendors operate. We may update this Privacy Policy from time to time. The latest version will always be posted on this page with a revised last updated date.

11. Contact Us

If you have privacy questions, requests, or complaints, contact us at `support@qamiai.com`.